You bought Adobe Photoshop CS3 or CS4 and it worked fine for a year or two. Then you get this message:

“Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.”

You uninstall and reinstall Photoshop and it still doesn’t work. Now you are really frustrated, but you try uninstalling and reinstalling again. No luck.  Now what?

Adobe has solutions for this problem at their web site.

If you have Photoshop CS3, go here:

http://tinyurl.com/3afox7

or here:

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401528

If you have Photoshop CS4, go here:

http://tinyurl.com/9zq2na

or here:

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405970&sliceId=1

Is this a nuisance? Yes.

Should you have to do this? No.

Is the solution too long and complicated to implement? Absolutely!

But it is what it is.